Refund & Cancellation Policy

Effective October 31, 2026

1. What this policy covers

This policy applies to website care services purchased from Go77 Technology LLC. It does not cover purchases made in our apps. See section 6 for intro10.

2. Monthly subscriptions

• You can cancel a monthly website care subscription at any time by emailing admin@go77technology.com.
• Your cancellation takes effect at the end of your current billing period. You won't be charged again, and your service continues until that period ends.
• We don't refund or credit the current billing period or any partial month.

3. Per-project work

• You can cancel a project at any time by emailing us.
• If you cancel before we have started any work, we will refund what you paid for that project.
• Once work on a project has started, payments for that project are not refundable. If you agreed to pay in stages, payments already due for work we've done remain owed.

4. Third-party costs

Costs we pay to other companies on your behalf, such as domain registrations, hosting, themes, plugins or software licenses, are not refundable by us. Some of those providers have their own refund policies.

5. Billing errors

If you were charged twice or charged the wrong amount, email us within 30 days of the charge and we'll correct it and refund any amount charged in error. Please contact us before disputing a charge with your bank so we can fix the problem quickly.

6. intro10 purchases

If you bought an intro10 subscription or in-app purchase through the Apple App Store or Google Play, the purchase was processed by Apple or Google, and refund requests must be made through them under their refund policies. You can cancel an app subscription at any time in your App Store or Google Play account settings.

7. Changes to this policy

We may update this policy from time to time. Changes won't affect payments made before the update.

8. Contact

Questions about this policy can be sent to Go77 Technology LLC at admin@go77technology.com.